Contact us & Shipping

It is always best to contact us if you got some questions.

Our stores:

  • Symbol Place (flagship store, pick-up and returns)
    • 13 Tirtsa Street, Tel Aviv
  • Asufa
    • 2 Nachman Street, Flea Market, Tel Aviv
    • 212 Dizengoff Street, Tel Aviv

shipping & returns:

shipping within Israel:

3-4 days door to door delivery. for each purchase please do not forget to attach your phone number so you can get a tracking number or delivery announcements.

pick up from Symbol Place: please wait until you get the message saying your order is ready for you. Usually we are open Sunday-Friday 11:00-17:00.

returns:

you can return your items only in original package and un worn/ hung/ used. used items will not be accepted. we can offer a store credit or a similar item. shipping costs are not refundable.

shipping worldwide:

we ship with Israel post office with the fastest, securest delivery. each delivery is assigned with a tracking number, please contact us for your tracking number. sometimes with Covid or just post offices being post offices, items are delayed or lost. we are happy to assist you and replace your item in case of a tragedy.

returns:

Symbol Place, 13 Tirtsa Street, Tel Aviv, Israel.

contact us for every question you got and we will answer shortly.

ways of communication:

email: palmsandtigersinfo@gmail.com

instagram: @palms.and.tigers

whatsapp +phone: 051-282-8853 or 054-793-0523